Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 BGB) via the online shop of

VOXLY studio
David Fischnaller
Wrangelstr. 48
10997 Berlin
Email: contact@voxlystudio.com

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2. Contracting parties and conclusion of contract

The purchase contract is concluded with VOXLY studio – owner: David Fischnaller.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order.
By clicking the "Buy now" / "Pre-order" button, you place a binding order. The contract is concluded as soon as we accept the order by sending you an order confirmation via email.

3. Prices and payment

All prices quoted are final prices according to § 19 UStG (small business regulation, no VAT shown).
The available payment methods (e.g. Shopify Payments, PayPal) are displayed during the ordering process.

4. Delivery and shipping

The delivery conditions (delivery times, shipping costs, pre-order information) can be found on our “ Shipping & Returns ” page.

5. Retention of title

The goods remain our property until full payment has been made.

6. Right of withdrawal

Consumers have a statutory right of withdrawal according to Section 355 of the German Civil Code (BGB).
The conditions and consequences of the cancellation are regulated in our cancellation policy .

7. Warranty

The statutory warranty rights apply.

8. Liability

We are fully liable for intent and gross negligence.
In cases of simple negligence, we are only liable for damages resulting from injury to life, body, or health, or for breaches of essential contractual obligations (cardinal obligations). In these cases, liability is limited to foreseeable, contract-typical damages.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Mandatory consumer protection provisions of the state in which the customer has his or her habitual residence remain applicable.